1. Who provides O N E
O N E by Tom Curve ("O N E", "we", "us") is provided by Michal Sroka, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom. Contact: [email protected].
These terms apply to the coach panel (panel.onebytc.com), the O N E mobile app and onebytc.com (together, the "Service"). By creating an account or using the Service you accept these terms and our Privacy policy.
2. Words we use
- Coach: a trainer or professional who uses the coach panel to work with clients.
- Client: an app user connected to a coach.
- User: anyone with an O N E app account, connected to a coach or not.
- Free, Pro and Client: the plans of the O N E app, described in section 4.
3. Accounts
You must be at least 16 years old to create an account. You give us true details, keep your password to yourself and are responsible for what happens in your account. One account is for one person. You can sign up with an email and password, with Google, or on iPhone with Apple.
One O N E app account can be signed in on up to 3 phones or tablets at a time, on every plan. A watch uses the sign-in of its phone and does not count. To sign in on another device you first choose one to sign out. You can see your devices and sign them out in the app, and a device not used for 30 days is signed out automatically.
You can delete your O N E app account at any time in the app: Account settings, Delete account. Coaches can close their panel account by contacting us.
4. The O N E app: Free, Pro and Client
The O N E app is free to download. What you can use depends on your plan:
- Free: food diary with a barcode scanner, food recall alerts, empty workouts and saved workouts, activities, Apple Health (on iPhone), check-ins with weight and wellbeing, progress for the last 30 days, a fridge with up to 30 products and a freezer with up to 5, up to 10 recipes, up to 5 supplements with one reminder a day each, and reminders. On Apple Watch: workouts and activities, food, the fridge, check-ins and alerts; up to 2 water reminders a day.
- Pro: everything in Free, plus your own multi-week workout plans, full progress history and strength charts, body measurements and progress photos in check-ins, an unlimited fridge and freezer with extra places, sharing your fridge with up to 5 people, unlimited recipes grouped by meal, and unlimited supplements with up to 6 reminders a day and names of your own. On Apple Watch also: changing amounts in meals, correcting the fridge, changing water reminders, the heart rate chart and zones and the Action button on Ultra; water reminders as many as your phone holds.
- Client: while you are connected to a coach, who pays for it: your coach's training and diet plans, check-ins and reports shared with your coach, full progress history, an unlimited fridge shared with 1 more person and 1 extra place, unlimited recipes and unlimited supplements with one reminder a day each. A client can also buy Pro to add the Pro features. On Apple Watch: the heart rate chart and zones and the Action button on Ultra; up to 2 water reminders a day.
New check-ins a day: Free 1, Client 2, Pro 5. The current features and limits, and what you use of them, are shown in the app (Subscription). We may change features, but we will not take away paid features during a period you have already paid for.
5. Pro subscription in the app
- Pro is an auto-renewing subscription, monthly or yearly, bought through your Apple ID in the App Store or your Google account in Google Play. The price for your country is shown before you buy.
- Payment is taken by Apple or Google when you confirm the purchase. The subscription renews automatically at the end of each period unless you cancel it in time under the rules of your store (in the App Store, at least 24 hours before the period ends).
- You manage and cancel the subscription in your App Store or Google Play account. Deleting your O N E account does not cancel it.
- If a free trial is offered, any unused part of it ends when you buy a subscription. If you cancel during the trial, you are not charged.
- Refunds for purchases made through Apple or Google are handled by that store under its rules. We cannot issue refunds for those purchases ourselves.
- When Pro ends, your account returns to Free (or Client, if you are connected to a coach). Nothing you created is deleted; content above the limits of your plan stays but cannot be added to until you upgrade again or reduce it.
If you are a consumer, you agree that the digital service starts immediately after purchase. Your right to cancel within 14 days follows the rules of the store you bought from.
6. Coaches and clients
To connect to a coach, you enter the coach's code in the app and send a request; the coach accepts it in the panel. When you send the request you choose whether your earlier workouts, activities and check-ins are shared with the coach too. Once connected, the coach can see and manage the data you share in O N E: your profile, plans, check-ins (including photos), reports, workouts, activities and food diary and, if you agree, daily steps and active energy. Your recipes and supplements are not shared with your coach.
Your coach sends you training plans. You can have several at once and choose the one you follow; a coach can make a new plan your active one when sending it. A plan the coach withdraws is removed from the app.
You can disconnect from your coach at any time in the app (My trainer). Your app account and your own data stay yours; the coach keeps the client record they made while you were connected.
Coaches are responsible for their own professional services, advice and the client data they enter or keep in the panel, and for having a legal basis to process it. O N E is a tool; we are not a party to the agreement between a coach and a client.
The use of the coach panel and its price are agreed between the coach and us. Contact us for details.
7. Shared fridge
A Pro user can invite up to 5 people to their fridge, and a Client 1 person, with a one-time code that is valid for 7 days. Everyone in a shared fridge can see its products, who added them and the history, and can add, take out and move products. The owner manages the fridge, its places and its people. You can leave a shared fridge at any time; your own fridge is kept and comes back.
8. Plans shared with a code
A coach can share a training or diet plan with a code, including for promotion. A plan you get this way stays the coach's content: you may use it for yourself, but not copy, sell or publish it. The coach can change or remove it.
9. Health and safety
O N E supports training and nutrition; it is not a medical device and does not give medical advice. Talk to a doctor before starting a new training or diet, especially if you have a health condition, are pregnant or take medication. Stop exercising if you feel pain, dizziness or shortness of breath.
Supplement reminders only remind you of what you entered yourself. O N E does not recommend any supplement, product or dose, and you are responsible for what you add, including products you name yourself.
Calories, macros, strength estimates, readiness and training load are estimates. Product information comes in part from Open Food Facts and other sources and may be incomplete or wrong; always check the label. Food recall alerts come from public notices of the Polish Chief Sanitary Inspectorate (GIS) and are for information only.
10. Apple Health, Apple Watch, app lock and notifications
Connecting Apple Health (on iPhone), turning on the app lock and allowing notifications are optional. On iPhone you choose what O N E may read or write in the Health app and can change it at any time in iPhone Settings or the Health app. The Android app does not connect to a health app. One switch in the app (Notifications, in the Home menu) turns every reminder and alert off or on.
O N E on Apple Watch needs the app on a paired iPhone. Heart rate, zones, readiness, energy and distance on the watch are estimates for training and are not medical measurements. Features on the watch follow your plan.
11. Your content and fair use
You keep the rights to what you add to O N E (diary entries, check-ins, photos, plans, recipes, supplements, notes). You allow us to store, process and display it only to provide the Service to you and to the people you share it with.
You will not: break the law or other people's rights; upload content that is not yours or that is offensive; try to access other accounts or our systems; use bots or scraping; resell the Service; or use it in a way that harms other users or the Service.
12. Our rights and third-party data
The Service, its design, code, brand and content (other than yours and coaches') belong to us or our licensors. Product data from Open Food Facts is available under the Open Database License (ODbL) at openfoodfacts.org.
13. Availability and changes
We work to keep the Service available, but cannot promise it will always be uninterrupted or free of errors, for example during maintenance. We may update the Service and these terms. We will tell you about important changes to the terms in the app or by email before they apply. If you do not agree, you can stop using the Service and delete your account.
14. Suspension and ending
We may suspend or close an account that seriously or repeatedly breaks these terms, after a warning where possible. You can stop using the Service at any time.
15. Liability
To the extent the law allows, we are not liable for indirect losses or for decisions made on the basis of estimates in the Service. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.
16. Complaints
Send complaints to [email protected] with your account email and a description. We reply within 14 days.
17. App stores
These terms are between you and us, not Apple or Google. If you got the app from Google Play, Google's own terms also apply to your use of Google Play, and Google is not responsible for the O N E app, its maintenance and support, or claims about it. If you got the app from the App Store: Apple is not responsible for the O N E app, its maintenance and support, or claims about it. If the app fails to meet a warranty, you may tell Apple, which may refund the purchase price. Apple and its subsidiaries are third-party beneficiaries of these terms for the O N E app and may enforce them. You confirm you are not in a country under a US embargo and are not on a US government list of prohibited parties.
18. Law and contact
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer, this does not take away the protection of mandatory consumer law that applies to you. Questions: [email protected].